Quick, practical answers to the questions travelers ask most
You can book a taxi easily through our online booking form, by calling our customer support team, or via WhatsApp. We offer quick bookings for local taxi services in Hertford as well as advance bookings for airport transfers.
Yes, you can modify your booking details such as pickup time, date, or destination. Simply contact us as soon as possible by phone or email, and our team will be happy to assist you.
We recommend making any changes at least 12 hours before your scheduled pickup time. Last-minute changes are subject to availability and may not always be possible.
You can cancel your booking free of charge if you inform us at least 12 hours before the pickup time. Cancellations made within 12 hours of pickup may be subject to a cancellation fee.
Yes, all our drivers are fully licensed, vetted, and approved by the local council to operate legally in Hertford and surrounding areas. Each driver meets strict eligibility requirements, including background checks and professional driving experience.
Our drivers carry all mandatory documents, including a valid taxi driving licence, council-issued badge, vehicle registration papers, and proof of insurance. This ensures a safe, compliant, and professional taxi service for every passenger.
Yes, all vehicles used by Hertford Taxi Services are covered by fully comprehensive taxi insurance, including public liability and passenger insurance, so you can travel with complete peace of mind.
Absolutely. Every driver undergoes enhanced background checks, right-to-work verification, and regular vehicle inspections. We prioritise passenger safety and maintain high standards across all our local and airport taxi services in Hertford.
Once your booking is confirmed, our professional driver will arrive at your selected pickup location in Hertford or nearby areas on time. For airport pickups, the driver monitors your flight and meets you at the agreed meeting point, ensuring a smooth and hassle-free taxi pickup.
For airport taxi services, our driver will meet you in the arrival hall with a name board (if requested). We provide meet-and-greet airport pickup services from all major UK airports, including Heathrow, Gatwick, Luton, Stansted, and London City Airport.
If you need to update your return journey or drop-off location, simply inform the driver or contact our support team. Changes are accommodated whenever possible, and any fare adjustments will be explained clearly in advance.
Yes, Hertford Taxi Services offers 24/7 on-road support. If you face any issues during your journey—such as delays, route changes, or emergencies—our support team is always available to assist and ensure your trip is safe and comfortable.
Our team is here to help
+62 812 3456 7890
info@hertfordtaxiservices.co.uk
Mon - Sun: 8 AM - 8 PM
Aventa Solis
“Travra made my weekend trip so easy! The booking was fast, the car was spotless, and I loved being able to unlock it directly from the app. I’ll definitely rent again for my next getaway.”
Veyra Trail
“The Travra team was incredibly responsive and professional. Pick-up and drop-off were smooth, and the digital check-in saved me so much time. Highly recommend their service.”
Altura X5
“I travel for work often, and Travra has become my go-to. Their cars are reliable, their support team is quick to respond, and their app makes managing trips a breeze.”
Choose your car, book online, and hit the road in minutes with Travra.
